Help Center
Look clear. Sound like yourself.
A few quick checks can make the whole conversation better.
01
Choose your devices
Select your preferred camera, microphone, and speaker in the pre-join screen. Check that another app is not already using the device.
02
Allow browser permissions
Use the browser’s site permissions to allow camera and microphone access. You may also need to allow access in your operating system’s privacy settings.
03
Reduce echo
Wear headphones and avoid joining the same room with multiple nearby microphones. If you hear echo, check which device is playing the meeting audio.
04
Improve the connection
Move closer to your router or use a wired connection. Pause large uploads while you’re live. If your connection is weak, turning off video can help keep the conversation going.
Still need a hand?
Tell us what you’re trying to do and what happened. We’ll help you find the next step.
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